• Location:- Chiswick Park Building 11 566 Chiswick High Road London, W4 5YS
  • Phone Number:- 0844 800 2380
  • Working Hours:- 6:00 am to 9:45 pm
  • Website:- https://www.singaporeair.com/
  • Email:- uk_reservations@singaporeair.com.sg
London

Travelers/passengers should call or visit the Singapore Airlines London Office in United Kingdom if help is required for ticket reservations and/or rescheduling of flight tickets and/or booking cancellations.

The airline representatives can also be requested to provide assistance in availing flight related amenities and services – airport lounge, special assistance, pet travel, airport transfers, meet & greet, extra luggage allowance purchase, preferred seat, etc. – at the Singapore Airlines Office in London, United Kingdom.

Useful Information of Singapore Airlines London Office

Address: Chiswick Park Building 11 566 Chiswick High Road London, W4 5YS

Phone Number: 0844 800 2380

Email ID: us_reservations@singaporeair.com.sg

Working Hours: 6:00 am to 9:45 pm

Airport Info& Map Location

London Heathrow Airport
Hounslow, United Kingdom

Singapore Airlines Head office (HQ) Address

2 Orchard Turn #04-05 ION Orchard Singapore
238801 (Above Orchard MRT station),
Singapore

Phone Number: +65 6223 8888

Official website https://www.singaporeair.com/

Inquiries about Baggagehttps://www.singaporeair.com/en_UK/hk/travel-info/baggage/

Online Check-in :https://www.singaporeair.com/en_UK/plan-and-book/check-in-online/

Check the status of your flight herehttps://www.singaporeair.com/flight-status

Check the list of Singapore Airlines Office Worldwide

Information about Baaggage Services

View Hand Singapore Airlines baggageChecked baggageExcess baggage charges
overweight baggage chargesoversize baggage charges

Types of Planes

Airbus A330-300Boeing 777-200ER
Airbus A350-900Boeing 777-300
Airbus A380-800Boeing 777-300ER
Boeing 777-200Boeing 787-10

Enquiries Handled by Singapore Airlines Office in London, Uk

Flight Ticket BookingImmigration ServicesSports Equipment
Flight Ticket CancellationIn-Flight WifiAirport Transportation
Flight Ticket ReschedulingAirport WifiSeats Enquiries and Selection
Web / Mobile App Check-inIn-Flight EntertainmentKrisFlyer Program
Airport Counter Check-inIn-Flight Duty Free ItemsVisa on Arrival
Self Service Kiosk Check-inAirport FacilitiesTransit Information
Unaccompanied MinorDelayed FlightsReceipts and Refunds
Baggage AllowanceVIP Lounge ServiceSilverKris Lounge
Duty Free AllowanceCorporate Reward ProgramKrisFlyer Gold Lounge
Flight InformationPPS ClubCodeshare Partners
Airport LoungesAnimals and PetsIn-Flight Meals
Visa InformationMissing LuggageAirport Transfers

Services Provided by Singapore Airlines London Office

Travel experts at the Singapore Airlines Office London provide customers with a wide range of services. Details about a few of them are provided below. Take a close look, and proceed ahead with an enjoyable journey.

Services Related to Reservations

Although some travellers prefer to make all of their reservations through the airline’s website, you can reach out to the experts if you require in-person assistance.

A wide range of other topics, like reserving more seats, adding baggage, entering additional crucial information, and much more, are all the common matters they can advise you on. To make a suitable reservation, you can provide your information, and to confirm the booking, you can select one of the accepted payment methods.

Manage Booking

If your travel arrangements suddenly change, you might need to make urgent changes to your reservation, such as adding, deleting, and editing certain details. You may seek help from the staff at the SIA London office. However, this feature is also available on the airline’s website.

Baggage Allowance

The airline’s website has a separate section on baggage allowance that offers specifics on the size of bags, information according to the chosen boarding class, the total weight permitted, and much more.

In case of confusion, you can, nevertheless, speak with the professionals. Additionally, they will explain the steps you need to take if your luggage is missing or damaged when you arrive. You may be informed about a form-filling procedure and the method to track the status of baggage.

Refunds and Cancellations

If there are any unforeseen circumstances, you might need to cancel your reservation. You are advised to get in touch with professionals at the Singapore Airlines London office to familiarize yourself with the method to cancel your booking or they will do it for you.

Along with that, they will provide you with relevant instructions on getting a refund by posting its request. The refund depends on the type of ticket you purchased. If it was a non-refundable ticket,a refund request cannot be posted.

Counter Check-in

You can sign in at the Singapore Airlines counter in London Airport’s Terminal 2. You will be guided through the procedure by the office experts.

They can also provide you with all the details you require about the documents or certificates to be presented at the check-in counter. To ensure that you obtain your boarding pass and can easily head to the boarding gate, please make a note of all such information.

Please also note that your baggage must be as per the limit allowed by your airline. If it is found to be exceeding the limit at the counter, you will be informed about the further procedure to purchase extra baggage.

Online or App Check-in

You can also check in online conveniently on the airline’s website. In this case, you could also look for suggestions from the team. Well, you can also download Singapore Airline’s Mobile App and mark your check-in through it, as per expert guidance. Please make sure to do it from 48 hours to 1.5 hours before your flight’s departure time.

Special Assistance

If you are travelling with elderly family members, persons with disabilities, an expectant woman, or face some other circumstances that call for special assistance, you may need it at the airport or even aboard the flight.

Additionally, you might need to purchase tickets for an unaccompanied minor child. It could also be the case that you need specific services if you are travelling with an infant or a child.

Hence, you may seek consultation on making the most of these services and booking them on time in advance. You may also share any concerns you have regarding special services that have already been reserved and you might wish to make some changes to it.

Travel with Pets

Singapore Airlines accepts dogs; however, they must be taken in cargo or as checked baggage. The same flight that you take can be reserved for them. There is a three-year-old minimum age restriction for your pets. Contacting the staff at Singapore Airlines London office will get you all of these details.

Car Rental Service from London Airport

After leaving the airport, you might need to take a car on rent so as to reach your destination or maybe a business meeting location on time. Take advice from the staff about how to make a car reservation, and do it in advance.

Conclusion

All information provided on this page is centric to Singapore Airlines and may be used as a guide to plan for a future flight or prepare for an upcoming flight with the airlines; relevant contact details are also present for those who wish to call or visit the Singapore Airlines London Office in United Kingdom.

FAQs Common Asked Q/A

What terminal does Singapore Airlines use in London?

The Terminal 2 of London Airport in UK is used to operate Singapore Airlines flights. The airline’s code share agreements may, however, apply to some flights that are labelled as being operated by Singapore Airlines. In such scenarios, the terminal may change, so you must confirm it before you travel.

Which terminal is Singapore Airlines arrival in London?

The Singapore Airlines flights arrive at Terminal 2 of London Airport.

What is the Singapore Airlines departure terminal at London Airport?

The Singapore Airlines flights depart from Terminal 2 of London Airport.


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