Air Astana Copenhagen Office in Denmark
The Air Astana Copenhagen Office serves as a major point of contact for passengers who choose to fly via this city. If you are looking for contemporary flight booking and other major services, plan a visit to the office and get in touch with travel professionals. Whether you are a solo traveler or you need to make a group booking for a much-awaited journey, the team is here to assist you with everything associated with your travel plans.
Even if you need to visit for an official purpose and are looking for some corporate offers, get friendly guidance from the team.
Air Astana Copenhagen Office Address
Kales Airline Services ApS, 2770 Kastrup
Copenhagen, Denmark
Air Astana Copenhagen Airport Address
Copenhagen International Airport,
Lufthavnsboulevarden 6, 2770 Kastrup, Denmark
Airport Contact Number:+45 32 31 32 31
Air Astana Copenhagen Contact Number/Reservation Phone Number
Tel : +45 3252 8520
Email: call.centre@airastana.com
Working hours: 7 days a week, 24 hours a day
Map
Official website of Air Astana: https://airastana.com/
Online Check-in with Air Astana:?https://airastana.com/ind/Book-Manage/Manage/Online-Check-In
Note: Online check-in begins 24 hours before departure and runs until 90 minutes before your flight?s scheduled departure time.
Visit:?https://airastana.com/global/en-us/Information/At-the-airport/Flight-Status?to see?Air Astana?s flight status?.
Here?s how to check the?schedule?of an Air Astana flight:?https://airastana.com/global/en-us/Book-Manage/Book/Timetable
Air Astana Baggage Services Information
Air Astana Baggage Services Phone Numbers:-?(+)7 7172 286473.
Baggage lost and found:?https://airastana.com/global-en/global/en-us/Information/At-the-airport/Baggage-Help
Baggage Delayed / Damaged:?https://airastana.com/global-en/global/en-us/Information/At-the-airport/Baggage-Help
For baggage inquiries:?https://airastana.com/kaz/en-us/Information/Baggage/Baggage-Allowance
All the Information of Air Astana Offices globally.
Services Offered by Air Astana Copenhagen Office in Denmark
Take a look at some of the major services offered by the Copenhagen office of Air Astana.
Flight Booking
If you need to book a flight with Air Astana, you can contact the travel experts engaged at the office. You can enquire about the necessary details, including mode of payment, guidelines issued by the airline, redeeming vouchers, earning miles, accessing lounge, availing special assistance, taking a pet on the flight, and much more.
Flight Cancellation or Modification
You may encounter certain circumstances due to which you need to cancel your flight. Don?t worry, the professionals engaged at the Air Astana Copenhagen Office can help you with the same. You can enquire about getting the refund or re-booking your flight, as suitable. Even if you need to make any changes to your already reserved flight like you have to add extra seats, upgrade the cabin class, buy additional baggage, request special meals onboard etc., the team guides you for the same.
Add Extra Baggage
You need to adhere to the baggage allowance including weight, size, or dimension limits set by Air Astana, whether it?s about your carry-on or your checked baggage. If you believe the weight of your checked baggage will exceed the given limit, you need to purchase extra baggage. Thus, you can speak to the team and get it done in advance.
Report Loss of Baggage
The team at the Copenhagen office of Air Astana provides you with consultation on taking a course of action in case your baggage is lost. They advise you about filling out the relevant form so that the airline?s team could work on finding the lost baggage or you could get a claim.
Check-in Information
Should you need any check-in related information, the Copenhagen office team shares all the necessary details with you like documents, certificates, and ID proof to be carried, and so on. You must take note of everything so as to avoid any complications at the time of your check-in for a Air Astana flight.
Special Assistance Services of Air Astana Copenhagen Office
Air Astana offers various special assistance services for the comfort of all types of travelers. So, if you?re suffering from a disability or someone with such a problem is traveling with you, you can notify the airline in advance to arrange a wheelchair or any other medical equipment that may be required at the airport or on the flight. Seek assistance from the team at the Air Astana Copenhagen Office to get all such notes added to your reservation or get the relevant forms submitted on time.
Flight Booking for Unaccompanied Minor
You can seek consultation from the team at the Air Astana Copenhagen Office if you would like to get a flight reserved for your minor child who will travel alone. The team guides you appropriately as per your requirements. They also familiarize you with the related rules like what should be the minimum age of the child to travel alone, what forms or certificates need to be submitted, and so on.
Lounge Access
If you wish to access the lounge at your airport, you can enquire about the same from the travel representatives posted at the Air Astana Copenhagen Office. You must be aware of the lounge?s access policy and also the guest policy, if you plan to invite a guest. Make sure to read through the terms and conditions defined for the chosen lounge.
Car Rental
It becomes difficult to take a vehicle quickly right after you check out of the airport and rush to your location wherever you need to visit. Thus, it?s beneficial to avail the car rental services and book a vehicle in advance. Speak to the team engaged at the Air Astana Copenhagen Office and explore vehicle options along with their prices.
Visa Application
The travel specialists posted at the Air Astana Copenhagen Office can help you in applying for a visa. You can obtain information about the forms to be submitted, the documents or proofs to be presented, and other necessary requirements. The team makes you aware of all the integral aspects so that you can proceed ahead with your international travel in a smooth manner.
Air Astana Baggage Allowance
| View Airlines Hand | Cabin baggage | Excess baggage charges |
| Checked baggage | Overweight baggage charges | Oversize baggage charges |
Air Astana offers a Variety of Planes and Aircraft.
Total fleet: 31
Airbus A319
- Airbus A319-100
Airbus A320
- Airbus A320-200
- Airbus A320neo
Airbus A321
- Airbus A321-200
- Airbus A321neo
Boeing 737
- Boeing 737-700
- Boeing 737-800
Boeing 757
- Boeing 757-200
Boeing 767
- Boeing 767-300
Boeing 767
- Boeing 767-300
Embraer ERJ-190
- Embraer ERJ-190
Fokker F50/F60
- Fokker F50
Customer Care at the Air Astana Copenhagen Office in Denmark handles the following inquiries:
| Flight Ticket Booking | Ok to Board | Flight Ticket Cancellation |
| Airport Lounges | Visa Services | Baggage Allowance, Online Check-in |
| Airport Transfers | Meet and Greet | Duty-Free Allowance |
| Immigration Services | Business Class | In-Flight Meals |
| Missing Luggage | Airport Lounges | Flight/Visa Info |
| Miles | Economy Class | Delayed Flights |
| Airport Facilities | In-Flight Entertainment | Airport Wifi |
| Valet Parking | Visa on Arrival | Flight Wifi |
Related FAQ?s:
Answering the most commonly raised queries by travelers regarding the Air Astana Copenhagen Office.
Yes, the experts at the Copenhagen office help you cancel a flight and request a refund, if it is applicable as per the terms and conditions set by the airline.
Yes, you can explore the options suggested by them and make a suitable booking in advance.
Yes, the office accepts all the major credit cards as forms of payment.
Yes, you can contact the travel staff to post requests for special assistance services offered by the airline.
Yes, you can approach the travel experts to get such a booking done while adhering to the defined guidelines.
Yes, you can speak to the travel representatives and get personalised assistance for the same, as per the pet policy defined by the airline.
Yes, you can reach out to the friendly executives at this office, if you wish to apply for a visa or avail other such related services.
Yes, you can visit the office directly and speak to travel professionals to avail flight booking services.